Privacy Policy
Your privacy is important to us. Learn how we collect, use, and protect your personal information.
Effective Date: January 7, 2026
At Brooks Tours JA, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services or interact with us.
Privacy Summary
- We collect information to manage bookings and provide services
- We do not sell your personal data
- We will ask your permission before using any photos or videos
- You can decline or withdraw consent at any time
- Your data is kept secure and only shared when necessary
1. Information We Collect
Personal Information
- Name, email address, phone number, and booking details
Payment Information
- Billing details (processed securely through third-party providers)
Travel Information
- Pickup location, accommodation details, and itinerary preferences
Media Content
- Photos and videos taken during tours or shared by customers
2. How We Use Your Information
- Process and manage bookings
- Provide transportation and tour services
- Communicate important updates or confirmations
- Improve our services and customer experience
- Comply with legal obligations
3. Use of Photos & Videos (Consent Required)
- Brooks Tours JA respects your privacy and will request your permission before capturing or using any identifiable photos or videos for promotional purposes.
- Photos and videos may be taken during tours for marketing and promotional use.
- Your consent will be requested verbally or in writing before any media is used on social media platforms, our website, or advertisements and promotional materials.
- If consent is granted, Brooks Tours JA may use the content for marketing purposes without compensation.
- You have the right to decline being photographed or recorded at any time, and your decision will be fully respected.
- You may withdraw your consent at any time by contacting us, and we will make reasonable efforts to remove your images from our platforms where possible.
4. Sharing of Information
- We do not sell or rent your personal information.
- Trusted service providers (e.g., payment processors)
- Tour partners or operators (only as necessary to fulfill your booking)
- Legal authorities when required by law
5. Data Security
- We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, or misuse.
6. Updates to This Policy
- Brooks Tours JA reserves the right to update this Privacy Policy at any time.
- Changes will be posted on our website with the updated effective date.
Contact Our Privacy Team
If you have questions about this Privacy Policy or wish to exercise your data protection rights, please contact us:
We aim to respond to all privacy-related inquiries within 30 days.